RIVL

Delete your account

Applies to RIVL on iPhone, Android, and the web

You can delete your RIVL account and everything stored with it at any time. Deletion is immediate, permanent, and does not require contacting us. Three ways to do it:

1. From the app

Sign in on your phone, then:

Profile → Settings → Danger zone → Delete my account

Confirm once and the account is gone.

2. From the web, without the app

Sign in at rivl.life/login with the same email and password, open Settings, and use the same Delete account button in the Danger zone. This works even if you have already uninstalled the app.

3. By email

If you can no longer sign in — for example you have lost access to the email address or forgotten the password and cannot reset it — email us from any address and we will delete the account for you within 30 days, after confirming you own it.

Request deletion by email

Or write to hello@rivl.life with the subject “Delete my RIVL account” and the email address on the account.

What gets deleted

Everything. Deleting your account permanently erases:

  • Your account, email address, and handle
  • Every workout session and every logged set, rep, and weight
  • Personal records, XP, level, rank, streak, and workout counts
  • Programs, workouts, and exercises you created or customised
  • Body-weight entries and notes
  • Rival connections and reactions, in both directions
  • Preferences such as your weight unit

Nothing is kept for later. There is no export step in the deletion flow, so save anything you want to keep first. We cannot restore a deleted account.

What is kept, and for how long

Deletion removes your data from the live database immediately. Encrypted database backups are kept on a rolling basis for a short period and are then overwritten, so a copy can exist in a backup for up to 30 days after deletion. Backups are never used to restore individual accounts.

If you emailed us to request deletion, we keep that email thread as a record of the request. It contains only what you sent us.

Deleting only some data

You do not have to delete the whole account to remove part of it. Individual sessions can be deleted from History, custom programs from Programs, body-weight entries from Progress, and rivals from Compete. If you want something removed that the app does not let you delete yourself, email us.